NIU - The World's #1 Smart Electric Scooter
English
English
Dutch
French
German
Italian
Spanish
Welcome
Login
Home
Solutions
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Solution home
NIU KICK SCOOTER
KQi Introduction
5
KQi User Manual
How many driving modes does the NIU kick scooter have?
How many configurations and colors does this kick scooter come in?
What are the accessories included in an unopened box?
What are the specifications of the front and rear tires on the kick scooter?
NIU KQi APP
5
How do I install the App on my mobile device?
I get the error message “scooter firmware upgrade on the mobile app was unsuccessful.” What should I do?
How do I bind my kick scooter in the App?
Can more than one app account be connected to the kick scooter?
How do I activate the NIU kick scooter
KQi FAQ
15
How do I ride the Niu kick scooter? What precautions should I take?
What are the requirements for the rider?
Can I ride the kick scooter on rainy days?
How long is the battery life of the kick scooter?
How many degrees can the handlebar be steered to the left and the right?
View all 15
KQi Troubleshooting
30
What should I do if the handlebar stem wobbles during a ride?
What should I do if the tire swings from side to side? Or bounces up and down during a ride?
What should I do if the wheel motor stalls?
What should I do if the tail light doesn’t light up?
What is the correct way to use the folding function of the folding stem?
View all 30