NIU - The World's #1 Smart Electric Scooter
Enter your search term here...
to submit a new ticket
Check ticket status
NIU KICK SCOOTER
KQi User Manual
How many driving modes does the NIU kick scooter have?
How many configurations and colors does this kick scooter come in?
What are the accessories included in an unopened box?
What are the specifications of the front and rear tires on the kick scooter?
NIU KQi APP
How do I install the App on my mobile device?
I get the error message “scooter firmware upgrade on the mobile app was unsuccessful.” What should I do?
How do I bind my kick scooter in the App?
Can more than one app account be connected to the kick scooter?
How do I activate the NIU kick scooter
How do I ride the Niu kick scooter? What precautions should I take?
What are the requirements for the rider?
Can I ride the kick scooter on rainy days?
How long is the battery life of the kick scooter?
How many degrees can the handlebar be steered to the left and the right?
View all 15
What should I do if the handlebar stem wobbles during a ride?
What should I do if the tire swings from side to side? Or bounces up and down during a ride?
What should I do if the wheel motor stalls?
What should I do if the tail light doesn’t light up?
What is the correct way to use the folding function of the folding stem?
View all 30