How do I install the App on my mobile device?
You can find the NIU App in the App store on your smartphone. The App supports iOS 10.0 and above and Android 5.0 and above, and Bluetooth 4.0 and above.
Thu, 28 Oct, 2021 at 3:47 AM
How do I bind my kick scooter in the App?
The APP and the kick scooter are connected via Bluetooth. When turning the scooter on, the Bluetooth indicator will flash.  Open the NIU App on your sm...
Thu, 28 Oct, 2021 at 3:59 AM
Can more than one app account be connected to the kick scooter?
Only one app account can be connected to a kick scooter.
Thu, 28 Oct, 2021 at 4:10 AM
How do I activate the NIU kick scooter?
After the kick scooter is connected to the NIU App, you will be prompted to watch a tutorial video and you’ll then be guided through a 2 km tutorial ride. D...
Fri, 29 Oct, 2021 at 1:07 AM
I get the error message “scooter firmware upgrade on the mobile app was unsuccessful.” What should I do?
Make sure that your phone is connected to the Internet and keep the screen on when trying to upgrade again.
Thu, 4 Nov, 2021 at 2:06 PM