KQi FAQ

How do I ride the Niu kick scooter? What precautions should I take?
Power on and kick start the scooter. After the vehicle speed is ≥ 4 km/h, get on the scooter and slowly press the thumb throttle. You can now accelerate usi...
Thu, 28 Oct, 2021 at 1:06 AM
What are the requirements for the rider?
The scooter can handle a maximum weight of up to 120 kg. To avoid accidents, we do not recommend people above 120 kg to ride the kick scooter. The rider sho...
Tue, 19 Jul, 2022 at 10:40 AM
Can I ride the kick scooter on rainy days?
Although the kick scooter's design is waterproof and skid proof, we don't recommend riding it on rainy days or slippery roads for the rider's...
Thu, 28 Oct, 2021 at 3:42 AM
How long is the battery life of the kick scooter?
The NIU kick scooter battery can undergo 500 cycles of charging and discharging under normal working temperatures (0-45 °C for charging and -15-60 °C for di...
Thu, 28 Oct, 2021 at 4:22 AM
How many degrees can the handlebar be steered to the left and the right?
The total steering angle to the left and the right of the front wheel is 110°.
Thu, 28 Oct, 2021 at 4:24 AM
What is the warranty for the kick scooter?
Please refer to the user manual for detailed warranty policies for the kick scooter and its parts.
Thu, 28 Oct, 2021 at 4:26 AM
Is the battery of the NIU kick scooter removable?
The kick scooter has a non-removable battery.  If you encounter any problems with the battery, please contact after-sales service for repair.
Fri, 29 Oct, 2021 at 12:22 AM
How long is the service life of the folding part of the kick scooter?
It can tolerate 3,000 folds under normal use conditions but may be damaged by a single violent use.
Fri, 29 Oct, 2021 at 12:48 AM
What should I do if there are scratches on my kick scooter?
If there are scratches on your kick scooter upon unpacking it, you can contact the after-sales service. The scratches will be repaired under warranty. The w...
Thu, 4 Nov, 2021 at 12:30 AM
Where can I buy the tires for my kick scooter in case it is punctured
In case you need spare tires or your tires get punctured, you can buy the extra tires. Please fill out this form and our after-sales team will get in touch...
Wed, 11 May, 2022 at 9:33 PM