NIU - The World's #1 Smart Electric Scooter
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NIU PRODUCTS FAQ & TROUBLESHOOTING
How do I check for software updates for my scooter?
Where can I find the SN and VIN numbers?
My dashboard shows KPH instead of MPH after the update. How do I change it back?
Why do I need a data package for my scooter, and will it work without it?
Can I get a new set of keys for my scooter?
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Function xxx is malfunctioning on my scooter. Can you help me?
Error Code 30 and 50
Error Code 67
Error Code 99
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Battery & Charging
I have problems with my batteries and I don't know if they are still under warranty. Can you help me?
Do I need a NIU battery for my NIU scooter?
My charger gets really hot when charging, is this normal?
How do I know the status of my battery while charging?
Who is NIU's battery supplier?
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How do I change the alarm sensitivity?
Will the alarm still work when the battery is disconnected?
Can I still track my scooter when the battery is disconnected?