NIU - The World's #1 Smart Electric Scooter
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NIU PRODUCTS FAQ & TROUBLESHOOTING
FAQ
21
How do I check for software updates for my scooter?
Where can I find the SN and VIN numbers?
My dashboard shows KPH instead of MPH after the update. How do I change it back?
Why do I need a data package for my scooter, and will it work without it?
Can I get a new set of keys for my scooter?
View all 21
Error Codes
25
Function xxx is malfunctioning on my scooter. Can you help me?
Error Code 30 and 50
Error Code 67
Error Code 99
Error Code 191
View all 25
Battery & Charging
22
I have problems with my batteries and I don't know if they are still under warranty. Can you help me?
Do I need a NIU battery for my NIU scooter?
My charger gets really hot when charging, is this normal?
How do I know the status of my battery while charging?
Who is NIU's battery supplier?
View all 22
Alarm
3
How do I change the alarm sensitivity?
Will the alarm still work when the battery is disconnected?
Can I still track my scooter when the battery is disconnected?