Battery & Charging

My battery doesn't want to connect with my NIU? How can I solve this?
Hey, make sure your battery is charged and well connected to your NIU. If this is the case and your NIU doesn't work please go to your local dealer.
Wed, 3 Apr, 2019 at 3:24 PM
My charger gets really hot when charging, is this normal?
This is normal as the charger is under a lot of stress while charging. If you feel that there might be a problem with the charger, please visit your local ...
Mon, 12 Aug, 2019 at 1:16 PM
Do I need a NIU battery for my NIU scooter?
The NIU batteries have been specially designed for our NIU scooters. Using a different battery could cause damage to your NIU scooter.  Every model has it...
Mon, 12 Aug, 2019 at 4:00 PM
How do I know the status of my battery while charging?
All our batteries have a LED indicator showing the charging progress. If you are charging the batteries inside the scooter, you can see the battery percent...
Wed, 1 Feb, 2023 at 10:43 PM
Who is NIU's battery supplier?
Our batteries are designed together with Panasonic.
Mon, 12 Aug, 2019 at 4:04 PM
How much does a battery weigh?
All our Panasonic lithium-ion battery packs are featured with an aluminium alloy casing and a convenient handle. The weight depends on the model.  M se...
Mon, 12 Aug, 2019 at 4:11 PM
My battery doesn't want to charge to 100% anymore. How can I solve this?
Hey, please contact your dealer for more information about your battery.
Mon, 8 Apr, 2019 at 3:34 PM
Can I get additional batteries for my scooter?
Yes, you can purchase additional batteries from your dealer. You can inform with them for prices and availability.
Mon, 12 Aug, 2019 at 11:35 AM
Battery care tips
We recommend keeping the level of the battery above 20%.  Avoid using the battery in extreme temperatures. The battery's performance is optimized betwe...
Mon, 12 Aug, 2019 at 4:44 PM
Where can I charge my scooter?
You can charge your scooter in a normal external outlet.  You can also take the battery out and charge it in a normal power outlet.
Tue, 13 Aug, 2019 at 12:17 PM