Battery & Charging

Battery care tips
We recommend keeping the level of the battery above 20%.  Avoid using the battery in extreme temperatures. The battery's performance is optimized betw...
Mon, 12 Aug, 2019 at 4:44 PM
Where can I charge my scooter?
You can charge your scooter in a normal external outlet.  You can also take the battery out and charge it in a normal power outlet.
Tue, 13 Aug, 2019 at 12:17 PM
Can I charge the scooter in a car charging station?
No, the scooters can only be charged at charging stations that offer normal power outlets. A car charging system won't work on them. 
Sat, 6 Oct, 2018 at 12:11 PM
How do batteries in the NGT discharge?
The NQi GT batteries have a dual battery discharge system which ensures you maximize your battery usage.  In case one battery has more charge than the o...
Mon, 2 Mar, 2020 at 2:53 PM
How long does it take to charge my NIU?
The charging time depends on the NIU model you have. M series: 6 hours N series: 6 hours U series: 4 hours M+ series: 9 hours NGT series: 4 hours
Tue, 13 Aug, 2019 at 12:12 PM
My charger broke. Where can I buy a new one?
You can buy a new charger in your local dealer's shop. Find your local dealer here:
Tue, 13 Aug, 2019 at 12:10 PM
What is the life cycle of the battery?
After 600-800 charging cycles, the battery still has 80% of its capacity left. In total, the battery can last for about 5 years. This can vary dependin...
Wed, 11 Sep, 2019 at 12:17 PM
Can I get a fast charger for my scooter?
The fast charger is available for the NQi GT and NQi Pro models. All other models do not support the fast charger.
Wed, 19 Feb, 2020 at 1:27 PM
Can I drive using one battery only and charge the other?
Yes, you can still drive your scooter with only one battery while charging the other. The highest driving mode won't be available to use though if only...
Mon, 8 Feb, 2021 at 3:47 PM