Battery & Charging

Can I charge the scooter in a car charging station?
No, the scooters can only be charged at charging stations that offer normal power outlets. A car charging system won't work on them. 
Sat, 6 Oct, 2018 at 12:11 PM
How do batteries in the NGT discharge?
The NQi GT batteries have a dual battery discharge system which ensures you maximize your battery usage.  In case one battery has more charge than the o...
Mon, 2 Mar, 2020 at 2:53 PM
How long does it take to charge my NIU?
The charging time depends on the NIU model you have. M series: 6 hours N series: 6 hours U series: 4 hours M+ series: 9 hours NGT series: 4 hours
Tue, 13 Aug, 2019 at 12:12 PM
My charger broke. Where can I buy a new one?
You can buy a new charger in your local dealer's shop. Find your local dealer here:
Tue, 13 Aug, 2019 at 12:10 PM
What is the life cycle of the battery?
After 600-800 charging cycles, the battery still has 80% of its capacity left. In total, the battery can last for about 5 years. This can vary dependin...
Wed, 11 Sep, 2019 at 12:17 PM
Can I get a fast charger for my scooter?
The fast charger is available for the NQi GT and NQi Pro models. All other models do not support the fast charger.
Wed, 19 Feb, 2020 at 1:27 PM
Can I drive using one battery only and charge the other?
Yes, you can still drive your scooter with only one battery while charging the other. The highest driving mode won't be available to use though if only ...
Mon, 8 Feb, 2021 at 3:47 PM
Why can't I change driving mode when the battery level is at 15-20% of my scooter?
The scooter has 3 driving modes: Sport, Dynamic and Eco Mode which can be selected depending on the user's preference. However, when the battery ...
Wed, 28 Jun, 2023 at 3:27 PM
Battery gets down to 0%
If your scooter battery gets down to 0% The BMS which is the battery management system will go into the sleep state which means the normal wall charger that...
Sat, 4 Feb, 2023 at 7:34 PM
Signs that you should not ignore for your battery
When the indicator Button is pressed, the Indicator will light up to show the percentage of the battery. The i ndicat or has 5 sections. Each presents 20% o...
Sat, 4 Mar, 2023 at 6:36 PM