KQi Troubleshooting

How to fix a brake disc noise
There will be an instance when you hear a brake disc noise on your kick scooter the first time using it. Below are the steps you can follow to fix the prob...
Wed, 11 May, 2022 at 12:19 AM
How to remove the forehead body of a kick scooter
In case you see there's an error code 03 on your dashboard and you've checked and followed the instructions here. You received an email from our ...
Wed, 11 May, 2022 at 4:55 AM
What should I do if there's an error in submitting the form
When there's an issue with your kick scooter, always check first your user manual for troubleshooting. If you have followed the instructions in the man...
Thu, 12 May, 2022 at 11:25 PM
How to fix error 42?
You may encounter this red warning sign, error 42 after unplugging your kick scooter from power. Error 42 refers to battery communication fault and veri...
Thu, 2 Jun, 2022 at 9:47 PM
How to fix error 41?
There are instances where you haven't turned on your kick scooter for a while, like for several weeks or months, and you haven't charged it bef...
Thu, 2 Jun, 2022 at 9:57 PM
How to Fix the Loose Front Brakes of KQi2 kick scooter
The KQi2 kick scooter uses a drum brake and it is very easy to fix. Please loose the nut (red mark in the figure) and adjust the swing arm (indicated by th...
Fri, 10 Jun, 2022 at 11:59 PM
How to fix the rattling and scratching sound in the front tire of the kick scooter
When you hear rattling or scratching sound from the front tire of the kick scooter, please check if the disc brake is deformed.  If not, please follow the s...
Sat, 11 Jun, 2022 at 12:10 AM
How to adjust KQi2 brake tightness
If you hear a rubbing noise from the front wheel, the brake line may be too tight.  The KQi2 kick scooter uses drum brake and only has front mechanical bra...
Sat, 11 Jun, 2022 at 12:12 AM
How to fix the brakes for KQi2 Pro?
If you noticed that the brake for your KQi2 Pro is not as fast as before and you have to press the brake all the way down, you will need to check or fix the...
Thu, 9 Jun, 2022 at 9:22 PM
How to fix the red dot showing on my KQi dashboard?
A red dot may show on your KQi kick scooter's dashboard. When you see this red dot, it's best to send your scooter to our maintenance point so...
Wed, 15 Jun, 2022 at 5:36 AM