KQi Troubleshooting
In case you see there's an error code 03 on your dashboard and you've checked and followed the instructions here. You received an email from our af...
Wed, 11 May, 2022 at 4:55 AM
When there's an issue with your kick scooter, always check first your user manual for troubleshooting. If you have followed the instructions in the manu...
Thu, 12 May, 2022 at 11:25 PM
You may encounter this red warning sign, error 42 after unplugging your kick scooter from power. Error 42 refers to battery communication fault and veri...
Thu, 2 Jun, 2022 at 9:47 PM
There are instances where you haven't turned on your kick scooter for a while, like for several weeks or months, and you haven't charged it befor...
Thu, 2 Jun, 2022 at 9:57 PM
The KQi2 kick scooter uses a drum brake and it is very easy to fix. Please loose the nut (red mark in the figure) and adjust the swing arm (indicated by th...
Fri, 10 Jun, 2022 at 11:59 PM
When you hear rattling or scratching sound from the front tire of the kick scooter, please check if the disc brake is deformed. If not, please follow the s...
Sat, 11 Jun, 2022 at 12:10 AM
If you hear a rubbing noise from the front wheel, the brake line may be too tight. The KQi2 kick scooter uses drum brake and only has front mechanical bra...
Sat, 11 Jun, 2022 at 12:12 AM
If you noticed that the brake for your KQi2 Pro is not as fast as before and you have to press the brake all the way down, you will need to check or fix the...
Thu, 9 Jun, 2022 at 9:22 PM
A red dot may show on your KQi kick scooter's dashboard. When you see this red dot, it's best to send your scooter to our maintenance point so w...
Wed, 15 Jun, 2022 at 5:36 AM
You may wonder why you are still stuck in e-save mode even after binding and activating your kick scooter to the app. When you see the e-save indicator ...
Fri, 1 Jul, 2022 at 9:45 PM