In case you see there's an error code 03 on your dashboard and you've checked and followed the instructions here.

You received an email from our after-sales team saying that you will need to ship the whole scooter to our maintenance point. But you don't want to because you no longer have the box or you want your scooter safe from any shipping damage.

You can send the part that needs repair, which is the forehead body of your kick scooter. 

Please follow the steps below: