KQi Troubleshooting
The NIU kick scooter uses both mechanical and electronic brakes. If you’re experiencing issues with the brakes, please firstly check the mechanical brakes....
Wed, 3 Nov, 2021 at 11:59 PM
If the battery doesn’t charge anymore, please check and make sure the charging port is clean. The charging problem can also be caused by the charger its...
Thu, 4 Nov, 2021 at 12:02 AM
You can check if the power button has moved or if it got stuck. If so, you can try to move it back to its correct position and check if the display can work...
Thu, 4 Nov, 2021 at 12:04 AM
If you are using the kick scooter for the first time, please make sure you followed the steps as explained here How do I activate the NIU kick scooter? ...
Thu, 4 Nov, 2021 at 12:08 AM
If your kick scooter has troubles, an error code will appear on the dashboard. You can refer to the Troubleshooting chapter in the user manual to determine...
Thu, 4 Nov, 2021 at 12:25 AM
If your kick scooter is new, the brakes will loosen and become smoother after a short period of time. You can also adjust the “energy recovery” setting...
Thu, 4 Nov, 2021 at 2:08 PM
There might be an instance where an error code will appear on your dashboard. And one of these is Error 02. It refers to a brake fault. Please check th...
Tue, 10 May, 2022 at 11:26 PM
There might be an instance where an error code will appear on your dashboard. And of these is Error 03. It refers to an accelerator fault. Please ch...
Wed, 8 Jun, 2022 at 5:39 PM
There are instances when the kick scooter won’t turn on the first time using it. This happens when some cables are disconnected. Please check the two cab...
Tue, 10 May, 2022 at 11:45 PM
There will be an instance when you hear a brake disc noise on your kick scooter the first time using it. Below are the steps you can follow to fix the prob...
Wed, 11 May, 2022 at 12:19 AM