KQi FAQ

How long do NIU batteries last?
A good battery is the most essential feature in any electric mobility vehicle or device.   That's why NIU offers a 2-year Battery Life warranty, altho...
Mon, 16 May, 2022 at 12:48 AM
How to change the riding modes for my KQi scooter?
There are several riding modes that you can use for your KQi scooter. The 4 modes are E-Save / Sport / Custom / Pedestrian. You can find this in you...
Wed, 22 Jun, 2022 at 9:20 PM
Why is my KQi speed different from the dashboard than in my NIU App?
There are instances when you'll wonder why your speed on the controller/ dashboard is different than what is shown in your NIU App. Your dashboard m...
Tue, 28 Jun, 2022 at 10:40 PM
It is normal that the KQi charger gets hot when charging the battery?
YES. It is normal that the charger gets hot when charging the battery. The charger dissipates heat through the heat conduction of the shell. The ch...
Thu, 14 Jul, 2022 at 12:10 AM
What is the warranty for the kick scooter?
You can review the detailed warranty policies for kickscooters and its parts here: https://shop.niu.com/pages/warranty
Thu, 29 Jun, 2023 at 2:44 PM