What is the price of the scooter?
The prices of our scooters vary per country. You can contact your local dealer to get the correct price.  You can use our store mapper to find your nearest...
Thu, 22 Jun, 2023 at 2:04 PM
Which models have a dynamic color display?
Only the NQi GT has a dynamic color display. All other models have the monochrome display.
Mon, 4 May, 2020 at 9:42 AM
Which NIU series should I choose?
Our different models suit all kinds of needs.  Below you can find a compact table showing you the maximum speed and estimated range per series. It also sh...
Fri, 19 Jun, 2020 at 2:02 PM
Who is NIU's motor supplier?
Our motors are designed together with Bosh.
Tue, 13 Aug, 2019 at 1:52 PM
What is the FOC in my scooter?
FOC stands for "Field-Oriented Control".  The FOC controls the communication between the battery and the motor. It monitors and manages how the m...
Mon, 16 Nov, 2020 at 12:23 PM
What is the EBS?
EBS means "Electronic Braking System".  This intelligent system uses regenerative braking to recover up to 10% of the battery energy. Simply ...
Mon, 4 May, 2020 at 10:07 AM
What is the color reference of my NIU scooter?
The scooter colors are designed by NIU and do not have a standard color code. You can get in touch with your NIU Dealer to see if they can help you fix it....
Thu, 14 May, 2020 at 10:10 AM
What type of tires can I use on my NIU?
Find our tyre guide here  or take a look below!
Thu, 14 May, 2020 at 11:27 AM
Which models does NIU have?
You can find the list of NIU models here: MQi+ Lite MQi+ Sport MQi Sport MQi Pro NQi Lite NQi Sport NQi Pro NQi Cargo NQi GT Sport NQi...
Wed, 27 May, 2020 at 10:42 AM
I bought NIU scooter from China and I want to bring it abroad
Thank you for reaching NIU Customer Support. We recommend not to take your scooter from China abroad.  NIU scooters that are bought from NIU China mark...
Wed, 21 Jun, 2023 at 10:16 AM