FAQ

Can I change the sound of the blinkers?
Yes you can easily change this! Switch the indicator to the right for 2 flashes, then switch to the left for 2 flashes. Then keep switching like this b...
Mon, 4 May, 2020 at 10:06 AM
Where can I share my ideas and feedback on NIU?
Do you want to give feedback on our scooters or application? You have some great ideas to improve NIU? Share it with us! Overall, how happy...
Wed, 6 May, 2020 at 11:14 AM
Do my SN and VIN numbers change after the ECU replacement?
No, they don't!  Both of these numbers are unique to the scooter frame and are not influenced by any changes to the scooter. Your NIU has its SN and ...
Mon, 20 Jan, 2020 at 5:37 PM
How can I clean my scooter?
We recommend to use a neutral detergent and water to wash the scooter. Use a soft cloth to wipe the scooter after washing to prevent scratching.
Tue, 14 Apr, 2020 at 4:14 PM
I don't have the scooter QR code anymore. How can I know the SN number?
Under the seat of your scooter, you can find the VIN number engraved in the scooter framework.  With this number, we can help you get the matching SN numbe...
Wed, 3 Jun, 2020 at 9:43 AM
Can I set the time to civilian instead of military?
The time display cannot be changed. It will automatically be shown in military style.
Thu, 14 May, 2020 at 10:18 AM
Is it possible to decrease the top speed of my scooter?
It is not possible to decrease the top speed of your scooter. However, some of our models are available with a different top speed. Scooter Model 25 ...
Thu, 14 May, 2020 at 10:40 AM
Can I disable the sound of the blinkers?
The blinker sound cannot be removed.  It is however possible to change the tune! Find out how here.
Wed, 3 Jun, 2020 at 9:32 AM
Can I change the sound of my blinkers on my MQi GT?
Yes you can easily change this! Switch the indicator to the right for 1 flash, then switch to the left for 2 flashes, then switch to the left again for ...
Mon, 1 Mar, 2021 at 10:31 PM