Do you have questions or do you need help with anything and couldn't find your answer in our knowledge base?
Reach out to us via email:
E-moped support: questions@niu.com
Kick scooter and E-bike support: Global-Service@niu.com
Kick Scooter and E-bike Support Hotline Number & Operating Hours
| Country/Language | Hotline | Operating hours |
| Other Country/English | +1-877-295-8403 | 11:00 AM-8:00 PM EST |
| France/French | +33-(0)805-980-421 | 11:00 AM-8:00 PM CET |
| Germany/German | +49-(0)800-588-9224 | 11:00 AM-8:00 PM CET |
| Spain/Spanish | +34-800000006 | 11:00 AM-8:00 PM CET |