Do you have questions or do you need help with anything and couldn't find your answer in our knowledge base?
Reach out to us via email:
E-moped support: questions@niu.com
Kick scooter support: Global-Service@niu.com
Kick Scooter and E-bike Support Hotline Number & Operating Hours
| Language | Hotline | Operating hours |
| English | +1(888) 241-0666 | 11:00 AM-8:00 PM EST |
| French | +1(888) 241-0666 | 11:00 AM-8:00 PM CET |
| German | +1(888) 241-0666 | 11:00 AM-8:00 PM CET |