My NIU Account & Settings
Solution: You can send an email to questions@niu.com, and we will help solve this. Please include your SN and VIN number and a copy of the proof of purc...
Sat, 31 Dec, 2022 at 4:39 PM
Yes, this is possible. When logging in for the first time, you can choose either the mobile number or the email address. After you have logged in, go t...
Sat, 31 Dec, 2022 at 4:41 PM
If you want to change your password to log in to the NIU APP, you can follow the below steps: 1/ Go to the tab 'Me' 2/ Go to 'Settings'...
Sat, 31 Dec, 2022 at 5:15 PM
Unbinding the scooter means that you will no longer see the scooter in the APP. It allows other people to become the new owner of the scooter. Follow ...
Wed, 20 Nov, 2019 at 12:25 PM
You can easily check this in the APP. Follow these steps! 1/ Go to tab 'Me'. 2/ Click 'About'. 3/ Run the 'Check for New Firmw...
Wed, 20 Nov, 2019 at 12:25 PM
You can follow the below steps in the application. 1/ Open the application and choose 'Device Binding' 2/ Click 'Forgot Password?' 3/ ...
Tue, 28 Jan, 2020 at 11:48 AM
We keep improving the NIU APP to offer you the best possible experience. Follow the below steps to make sure you have the latest APP version: 1/ Go ...
Wed, 20 Nov, 2019 at 3:09 PM
The NIU application can be set in the following languages. English German Spanish French Italian Dutch Swedish Follow these steps to change yo...
Thu, 28 Nov, 2019 at 12:12 PM
Under the seat of your scooter, you can find the VIN number engraved in the scooter framework. With this number, we can help you get the matching SN numbe...
Thu, 14 May, 2020 at 10:12 AM
One scooter can have up to 5 accounts linked to it. The first account to connect with the scooter, will automatically be set to Owner account. All other acc...
Tue, 29 Jun, 2021 at 5:25 PM